HEXANT DSP
Legal
Privacy
Hexant DSP (“we”) operates hexantdsp.com and the Torsion plugin. This page describes what we collect and why.
What we collect
- This website. A static site on Cloudflare Pages. Cloudflare may process connection data (IP, country) as a CDN, and Cloudflare Web Analytics (no cookies). We use Google Analytics 4 for page views and referrers so we can see which pages and campaigns work. We do not run advertising pixels. We do not sell that data.
- Notify list. If you submit the “Notify me” form, we store your email (and the time, IP, and country Cloudflare already sees) so we can tell you when Torsion is for sale. We do not sell the list. You can ask us to delete it at support@hexantdsp.com.
- Purchases. Checkout is handled by Lemon Squeezy, LLC as merchant of record. They collect payment details, email, billing country (for tax), and issue your serial. We do not see your card number.
- Activation. When you unlock Torsion, the plugin sends your email, serial, a machine identifier, OS, and plugin version to our unlock API so we can confirm the purchase and return a signed license file. We store that so we can enforce the 3-machine limit and handle refunds.
- Support email. If you write to support@hexantdsp.com, we keep the thread to solve the ticket.
What we do not do
We do not sell personal data. We do not require an account on hexantdsp.com. Lost orders are recovered via Lemon Squeezy My Orders.
How long
Order and license records are kept for as long as we support the product and for tax/accounting. Support mail is kept as long as useful to the ticket.
Your rights
If you are in the UK/EEA you can ask for access, correction, or deletion of data we hold, subject to legal holds. Write to support@hexantdsp.com.
Contact
Hexant DSP · support@hexantdsp.com